❓ Help

Getting Started

Welcome to Neural-Ink! This application allows you to control e-ink displays via Bluetooth for magic tricks and performances.

📱 Supported Browsers
Web Bluetooth is required. Supported browsers:
  • Android: Chrome, Edge, Opera
  • Windows/Mac/Linux: Chrome, Edge, Opera
  • iOS (iPhone/iPad): Bluefy browser (see iOS Setup below)
Not supported: Safari, Firefox

iOS Setup (iPhone/iPad)

Safari and other iOS browsers don't support Web Bluetooth. To use Neural-Ink on iOS, you need the Bluefy browser.

Step 1: Install Bluefy

  1. Open the App Store on your iPhone/iPad
  2. Search for "Bluefy – Web BLE Browser"
  3. Download and install the app (it's free)

Step 2: Grant Bluetooth Permission

  1. Open iOS Settings
  2. Scroll down and tap Bluefy
  3. Enable Bluetooth toggle
  4. Alternatively: Settings → Privacy & Security → Bluetooth → Enable Bluefy

Step 3: Access Neural-Ink

  1. Open the Bluefy app
  2. Enter the Neural-Ink URL: https://neural-ink.biz
  3. Log in with your account
  4. You can now use all Bluetooth features!
⚠️ Common Bluefy Errors:
  • "Bluetooth is off or unavailable" - Turn on Bluetooth in iOS Settings, and ensure Bluefy has Bluetooth permission
  • "Bluetooth permission denied" - Go to iOS Settings → Bluefy → Enable Bluetooth
  • "Device connection failed" - Make sure your e-ink device is powered on and nearby
💡 Pro Tip: Add Neural-Ink to your home screen from Bluefy for quick access. Tap the share icon and select "Add to Home Screen".

Pairing Your BLE Device

  1. Navigate to any routine (Numbers, Credit Card, etc.)
  2. Click "Select BLE Device"
  3. Choose your e-ink display from the list
  4. Device will be saved for that specific routine

Note: Each routine can have a different paired device. Your pairing preferences are saved across sessions.

💡 Pro Tip: Enable auto-reconnect by setting:
chrome://flags/#enable-web-bluetooth-new-permissions-backend
Then restart Chrome. This allows automatic reconnection without clicking.

Managing Devices

Navigate to Settings → My Devices to:

Troubleshooting

Device won't pair:

Connection lost:

"Pairing failed: undefined is not an object":

Account & Support

Trial Accounts: New users receive a trial period to test all features.

Admin Access: Admin users can manage all user accounts and approve registrations.

For additional support or to report issues, contact your system administrator.